CloudShark Support

CloudShark 1.8

Release History

Release Type Release Number Release Date
Original CloudShark 1.8 build 1353 May 10, 2013
Maintenance CloudShark 1.8 build 1372 May 17, 2013
Maintenance CloudShark 1.8 build 1420 June 18, 2013

Original release: CloudShark 1.8 build 1353 May 10, 2013


New Features and Highlights

Migration to CentOS / RHEL 6.x base operating system

CloudShark 1.8 now requires a 64 bit version CentOS or RedHat Enterprise Linux (RHEL) 6, both of which are popular Linux distributions with a focus on security and long-term stability. CloudShark 1.8 does not support Ubuntu, and existing systems running version 1.7 or earlier will have to migrate to a CentOS or RHEL system prior to installing CloudShark 1.8. Please see our migration instructions or contact support@cloudshark.org.

CloudShark is compatible with CentOS or RHEL versions 6.0 through at least 6.4, and all installation types, ie minimal install, full desktop install, etc.. We recommend a minimal install of the latest available CentOS or RHEL 6.x release and any available security updates. To update an installed CentOS or RHEL system, run the command su; yum upgrade.

For more information on CentOS or RHEL, or to obtain installation media and instructions, please visit the CentOS or RHEL websites:

New CloudShark Lounge

CloudShark users migrating to version 1.8 will be set up with accounts on the new CloudShark Lounge. The CloudShark Lounge is a fully automated user portal for CloudShark 1.8 that makes it easy for users to activate and manage their CloudShark licenses and download and install new releases. If you are interested in installing CloudShark 1.8 and would like an account on the CloudShark Lounge, please contact support@cloudshark.org.

Streamlined upgrade and installation procedure

CloudShark 1.8 is installed by running a script available to registered users in the CloudShark Lounge. This script configures the operating system with a CloudShark repository and a CloudShark specific system administrator interface (the ‘admin interface’). The admin interface connects to the CloudShark repository and Lounge to register and license the system. Following the one-time registration and licensing step, the core CloudShark software is installed. At this point the CloudShark appliance is fully activated and ready to use.

Support for spurious tcp retransmissions display filter

Patched tshark to support a new display filter, tcp.analysis.spurious_retransmission, for viewing spurious tcp restransmissions.

Upgraded to tshark 1.8.6

CloudShark 1.8 has been upgraded to tshark 1.8.6, which includes security updates and new protocol dissector support.

Updated support site

http://support.cloudshark.org has been updated with an improved layout and better search and navigation. Check it out and let us know what you think!


Bug Fixes and Notes

  • Updated the protocol hiearchy analysis tool to handle packets with more than 15 levels.
  • Resolved an issue when typing information into pop-up boxes using an iPad or mobile device.

Maintenance release: CloudShark 1.8 build 1372 May 17, 2013

  • Resolved an issue where the (info icon) on the main capture index was not opening the Capture Information dialog box.

Maintenance release: CloudShark 1.8 build 1420 June 18th, 2013

  • Resolved an issue preventing some users from saving annotations on capture files that had been uploaded from a Meraki device.

About CloudShark

CloudShark is made by QA Cafe, a technology company based in Portsmouth, NH. Our passion for packet captures has grown out of our other product CDRouter.

Get in touch via our Contact us page or by following us on your favorite service: